Contact Us

We welcome corrections and questions about our guides.

What we can help with

You can contact us to report an error or out-of-date step in a guide, to suggest a topic, or for business and press inquiries.

What we cannot help with

We are an independent site and not your internet provider. We cannot access your account, see your equipment, fix your service remotely or change your bill. For those, use your provider's app, website or the phone number on your bill. Please do not send passwords, account numbers or payment details.

How to reach us

Email: contact@routerlightsfix.com. We aim to reply within a few business days. If your message is about a specific guide, include its URL and the model of your equipment.

Before you write

Many questions are answered in our guides. Try the router and modem lights guide, the guide on why your internet is not working, or the page for your provider.

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